Contact TeenLine
(855) 273-8336
TeenLine operators are available Monday through Friday from 1:00pm - 5:00pm.
TeenLine is still serving youth and their families through this difficult time. Please call (855) 273-8336 if you or someone you know is in need of assistance. Our operators are here if you need help, information, or even just someone to talk to.
Anyone in need can contact TeenLine to receive information and referral services, help through the National Safe Place Program, or information about the CHIPS Food Shelf or YES Job Bank.
Find a Safe Place with TXT 4 HELP
Text the word "safe" and your current location (city/state/zip) to 44357 (4HELP).
You will receive a message with the closest Safe Place site. You will also have the option to text interactively with a professional for more help. It’s quick, easy, safe and confidential.
TeenLine is a pilot program of Essex CHIPS that seeks, by providing information and referral services, to connect area youth with a broad range of resources that enable them to live healthier lives and better fulfill their potential. TeenLine is not simply a phone line for youth, but a lifeline to essential services, which can be accessed by phone, text, and in-person. TeenLine is available both to youth in need of services, and parents/guardians seeking to support them.
Safe Places are sites a distressed youth can walk into and ask for assistance. Trained staff at the site, marked by the yellow and black 'Safe Place' sign, will make the youth comfortable and call the Safe Place office at Essex CHIPS. A staff member and/or volunteer will be dispatched to the site to meet with the youth and bring them back to the Safe Place office. They will then connect the youth with the immediate services they need, such as food, transportation, or early crisis intervention.
Volunteer for TeenLine or Safe Place
We are looking for I&R Specialist volunteers for TeenLine and Safe Place Responder and Safe Place Outreach and Administration volunteers.
Learn about local resources and make a life-saving difference in the lives of youth.